Sales and Refunds


The Bonair Misurina online store sells and ships products within EUROPE, ASIA, AFRICA, AUSTRALIA, MIDDLE EAST and SOUTH AMERICA. No shipments can be made to USA or Canada.


Once an order is placed and payment is taken, you cannot cancel your order.

If you have any concerns about an order that has already been placed please contact Bonair Misurina Customer Service:

After your order is processed you will receive an order confirmation number on screen and also by email. Your credit card or PayPal will be charged when your order ships.


Shipping & Delivery

We will work towards shipping out products you order within the same business day of ordering. We offer different options for shipping. Our standard shipping option will arrive within … - …. business days of shipping, however this timeline may vary with the final destination. Our products are available worldwide (except for USA and Canada).


Shipping costs will be communicated during the checkout process. 

Customs and other import duties and fees may be applied to international orders when the shipment reaches destination. Such feed and charges are the responsibility of the receiver and vary from country to country. Failure to remit payment of import fees may result in the abandonment of the shipment and will result in the forfeiting of refund and replacement options.


The status of your order can be checked on your ‘Order Status’ page in the ‘Your Account’ section of this website. You will also receive a shipping confirmation email with the tracking number(s).


Return & Refunds


The right is valid for purchases from only.

If the product has been purchased from an authorized retailer, it is easier to return it to the retailer itself.

• The products must be in the original box and conditions

• A proof of purchase needs to be shown

• Refunds are subject to vendor’s conditions check

• The refund’s amount does not include shipping costs from the vendor to the customer and from the customer to the vendor


Please return the goods to the following address:

Bonair Misurina S.r.l.s.

Via Monte Piana, 10

Misurina 32041 (BL) ITALY


For more information please write to